Frequently Asked Questions

Pantry Fresh' is made from real, visible chunks of high-quality ingredients with no preservatives, additives, or artificial ingredients. It’s shelf-stable for up to 18 months without compromising on freshness and nutrition.

Yes! While it's formulated specifically for dogs, all ingredients are of human-edible quality.

Store unopened tubs at room temperature in a cool, dry place. Once opened, refrigerate and use within 24 hours.

Absolutely! While it’s designed to be a complete meal, you can also use it as a topper to enhance your dog's regular meals.

Yes, 'Pantry Fresh' is suitable for dogs of all ages. Adjust portion sizes based on your dog’s age, weight, and activity level.

None at all! 'Pantry Fresh' is 100% natural, made with fresh, nutritious ingredients.

Our innovative B-tub packaging, steam-cooked for sterilization, and cooking techniques lock in freshness and nutrients naturally.

Most of our recipes are gluten-free. However, the Tuna and Lamb recipes contain rice, which may not be suitable for dogs needing a strict gluten-free diet.

Not all recipes are grain-free. The Chicken and Beef recipes are grain-free, but the Duck, Tuna, and Lamb recipes contain grains like quinoa or rice.

Yes, it pairs well with dry kibble or other meals to add variety and enhance flavor and nutrition.

Pantry Fresh' uses high-quality, single-protein sources with no artificial additives. The Chicken and Beef recipes are gluten-free and grain-free, while the Duck, Tuna, and Lamb recipes contain grains. Always consult your vet for specific dietary needs.

While 'Pantry Fresh' doesn’t require freezing, you can freeze portions if needed. Be sure to defrost in the fridge and serve promptly.

Yes, you can add your dog's favorite ingredient as a topping, but always limit them to 10% of the meal and double-check that each one is safe for dogs to consume.

Sharing meal recipes among dogs isn't recommended. Each dog has specific nutritional requirements, so personalize the recipe for each individual. You can create a recipe for a new dog by adding a new dog profile via the profile page.

You can store your cooked meals in the fridge for 2-3 days or the freezer for 30 days.

We don't recommend mixing our Nutritious Meal Mix with your dog's current food because it could exceed nutritional limits and potentially cause toxicity. Without knowing the exact nutritional profile of your dog's current food, ensuring complete and balanced nutrition becomes uncertain.

Yes, you can use the Nutritious Meal Mix along with supplements. They serve different purposes—the Meal Mix is a crucial component for a complete meal (it's not a supplement), while supplements support specific areas of your dog's nutrition.

If you wish to offer a 100% complete meal, please follow the dietary guidelines designed for your dog on our website.

Yes! if you mix the cooked ingredients with our Nutritious Meal Mix and strictly follow our personalized dietary guidelines for your dog.

Yes! The Nutritious Meal Mix is formulated to suit dogs of all ages and sizes. Just be sure to follow the personalized dietary guidelines tailored to your dog’s life stage for a complete and balanced meal.

It depends on your dog's allergies. Click "create recipe" to check for allergens or view all ingredients transparently on our product page to ensure they're safe for your dog.

Please note that gimme fresh does not provide veterinary medical diagnoses or treatments for preventing, correcting, or alleviating diseases. If your dog has specific health issues requiring individualized recipes, it is recommended to consult a veterinarian before making any adjustments to their meal plans.

To ensure optimal quality and freshness, our Nutritious Meal Mixes have a recommended shelf life of up to 18 months. We recommend storing the product in a cool, dry place away from direct sunlight and excessive heat. By following these guidelines, you can enjoy our Nutritious Meal Mixes at their best for an extended period.

You can adjust the current recipe via the profile page or create a new one using the 'Create Recipe' tab.

You can adjust your dog's weight or health conditions via the profile page, and the recipes will change based on the updated information.

Yes, you can add another dog's profile via profile page

We recommend that you adjust the ingredients based on the availability on our website, as the amounts of each ingredient may differ due to varying nutritional profiles.

We tailor the recipe to your dog by utilizing an algorithm co-designed with a vet nutritionist and powered by the USDA database. This algorithm considers multiple data points specific to your dog, including weight, breed, age, activity level, body condition score, and more, ensuring they receive the precise nutrition they need.

We are based in Bangkok, Thailand

Our food are available through our website, Shopee, and Line Shopping, as well as at select pet shops in Thailand. For customers in other countries, our products are available at select pet shops in the Philippines, Singapore, and other regions. Check our store locator for more details.

We now accept QR payments only; other payment alternatives are currently under processing.

We are open for wholesale international deliveries. For wholesale inquiries, please contact us at sales@gimmefresh.co.

Eligibility for Returns:

• Returns for our Products are allowed only for items with defects, damages, or below quality standards.
• Only unopened bags are eligible for return.
• The return request must be made within 30 days from the date of purchase.